So that we can be perfectly clear on the price you pay – we offer free shipping on all orders to the contiguous United States (*surcharges may apply to customers ordering from Canada, Alaska, Hawaii or other international/offshore locations).
There are no hidden costs or unexpected fees once your order has been placed. From the moment you complete your purchase to the time your product arrives at your door, you can have full confidence that the amount you agreed to pay is final. This transparent policy ensures that our customers enjoy a smooth and worry-free shopping experience every time.
Money Back Guarantee
At Cascada Showers, we take the quality of our products seriously. That’s why we offer a 60-day trial period from the date you receive your new product to decide if it’s the right fit for you. If for any reason you change your mind, simply give us a call and we’ll guide you through the easy return process to get your money back.
This policy reflects our confidence in the craftsmanship and durability of our products, while also giving our customers peace of mind. Whether it’s a matter of style, comfort, or functionality, we want you to feel assured that your satisfaction is our top priority. Shop with confidence, knowing that your investment is protected by our 60-day money-back promise.
10 Year Warranty
As proven by our Money Back Guarantee promise, Cascada Showers is immensely confident in the quality and durability of our products. That’s why we proudly offer up to a 10-year warranty across our collection of luxurious home bathroom fixtures, ensuring that your chosen product delivers premium performance for many years to come.
Our warranty covers both functionality and craftsmanship, giving you complete peace of mind with every purchase. From the smallest detail to the most advanced feature, each product is built to last, and our warranty is a testament to that commitment. With Cascada Showers, you are not only investing in style and comfort but also in long-term reliability backed by our dedicated support team.
100% Secure Shopping
We know how important it is to provide our customers with a safe online shopping experience and here in Cascada Showers we provide nothing but the highest levels of security starting with our HTTPS site. As you can see by the padlock at the top of your browser, we operate under a HTTPS protocol which means that our site is completely secure as the communications between your browser and our site are completely encrypted. Personal information, bank details, debit and credit card numbers and all your data will remain completely confidential thanks to our 128 encryption technology.
We also guarantee a 100% secure checkout across all our payment methods. Within the 3D secure framework and to ensure the highest level of security during your purchase, we offer the extra protection layer of Verified by Visa, Mastercard secure code and American Express’ Safekey. As we take your safety very seriously you can be confident that we will always send a request requiring confirmation to verify every additional purchase.
You can rest assure that regardless of paying by credit or debit card (Visa, MasterCard & American Express) or via PayPal or bank transfer, your safety is paramount for us and your information will be protected in every step of your journey.
